Contact Us

Customer Service

For questions about Stocknomi products, orders, shipping, returns, refunds, or applicable warranties, please contact our customer service team.

Email: [email protected]

Phone: +1 963-722-9448

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Order and Product Inquiries

For questions about an existing order, please include your order number and a description of the assistance you need.

For product inquiries, include the product name and your question about its dimensions, materials, intended use, assembly, or care.

If your order arrives damaged, defective, incomplete, or incorrect, please describe the problem and provide photographs of the product and packaging where available. These details help us assess the issue and explain the next steps.

Please do not send passwords, payment card security codes, or other unnecessary sensitive information.

Returns

Please contact us before sending any products back. We will review your request and provide return instructions under our Return and Refund Policy.

Return Recipient: Guangzhou Yichuan Automation Technology Co., Ltd.

Return Address: No. 15, Chenyong Jinye 3rd Lane, Chenyong Village, Qiaonan Subdistrict, Panyu District, Guangzhou, Guangdong, China.

Our return address is the same as our business address.

Business Information

Store Name: Stocknomi

Website: https://stocknomi.com

Operator: Guangzhou Yichuan Automation Technology Co., Ltd.

Business Address: No. 15, Chenyong Jinye 3rd Lane, Chenyong Village, Qiaonan Subdistrict, Panyu District, Guangzhou, Guangdong, China.